{"id":1322,"date":"2016-10-13T16:06:21","date_gmt":"2016-10-13T21:06:21","guid":{"rendered":"https:\/\/www.citizensutilityboard.org\/?page_id=1322"},"modified":"2022-09-30T13:15:45","modified_gmt":"2022-09-30T18:15:45","slug":"buying-internet-routermodem","status":"publish","type":"page","link":"https:\/\/www.citizensutilityboard.org\/buying-internet-routermodem\/","title":{"rendered":"Buying Your Own Internet Router\/Modem"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_custom_heading text=&#8221;Buying Your Own Internet Router\/Modem&#8221; font_container=&#8221;tag:h2|font_size:24|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text]<\/p>\n<h6><span style=\"font-size: 12pt;\"><ul class=\"icon \"><li><i class=\"fa fa-caret-right\"><\/i> <a href=\"https:\/\/www.citizensutilityboard.org\/wp-content\/uploads\/2020\/05\/20200504-Modem.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>PDF version of this fact sheet<\/strong><\/a><\/li><\/ul><\/span><\/h6>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text]People used to rent telephones from the phone company, something we might find a bit odd in the age of cellphones. Yet, it seems that the Internet industry is following the same path. Most consumers receive Internet from the phone company or the cable company, and most are still paying those companies to rent their modems and routers. Some companies allow customers to provide their own compatible modem in place of the rented modem, which helps reduce their monthly internet bills and can pay for itself in just a few months.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;What is a Modem?&#8221; font_container=&#8221;tag:h2|font_size:24|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text]A modem enables your computer, or any device plugged directly into the modem, to access the Internet.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; css=&#8221;.vc_custom_1475699797969{background-color: #0f4b91 !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;What is a Router?&#8221; font_container=&#8221;tag:h2|font_size:24|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text]A router enables your home to have Wi-Fi, meaning a computer or tablet in your home can access the Internet wirelessly. Since many consumers do not want to be plugged into a modem before sinking into their favorite chair to surf the Web, most consumers will need to buy a modem AND a router. (Tablets also require a router to connect, since tablets do not plug into modems.)[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; css=&#8221;.vc_custom_1475699807900{background-color: #0f4b91 !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;How Do I Buy a Modem and a Router?&#8221; font_container=&#8221;tag:h2|font_size:24|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text]Most Internet providers allow you to purchase your own modem and router separately, or a device that contains both\u2014it\u2019s up to you. Both options connect you to the Internet. Keep in mind that if you purchase a combined device, if one part breaks (i.e., the router or the modem) you will have to replace the entire system.<br \/>\nBefore purchasing your modem or router, you need to check with your Internet provider to view its \u201capproved\u201d modem\/router list.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; css=&#8221;.vc_custom_1475699807900{background-color: #0f4b91 !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Cable\/Internet Companies&#8221; font_container=&#8221;tag:h2|font_size:24|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;15&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1456143366903{margin-top: 15px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1481506966141{padding-right: 35px !important;padding-left: 35px !important;background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;boxShadow&#8221;][vc_column_text css=&#8221;.vc_custom_1664561397103{background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;]<strong>Xfinity Comcast Customers<\/strong>: You can purchase your own device and avoid the equipment fees. Check if your device is approved for Xfinity Internet service. A list of compatible modems is found at <strong><a href=\"https:\/\/www.xfinity.com\/support\/devices\/#unauth\" target=\"_blank\" rel=\"noopener noreferrer\">this website<\/a><\/strong>. Additional information can be found <strong><a href=\"https:\/\/customer.xfinity.com\/help-and-support\/internet\/list-of-approved-cable-modems\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a><\/strong>.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1481506991085{padding-right: 35px !important;padding-left: 35px !important;background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;boxShadow&#8221;][vc_column_text css=&#8221;.vc_custom_1664561407678{background-color: #ffffff !important;}&#8221;]<strong>Charter Customers:<\/strong> Charter Spectrum customers are given a free modem when they sign up for Internet. Charter charges a monthly fee for this router. You can purchase your own router, however, and forego the fee. For information on compatible devices, <strong><a href=\"https:\/\/www.spectrum.net\/support\/internet\/compliant-modems-charter-network\/\" target=\"_blank\" rel=\"noopener noreferrer\">visit this page<\/a><\/strong>.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1481507030907{padding-right: 35px !important;padding-left: 35px !important;background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;boxShadow&#8221;][vc_column_text css=&#8221;.vc_custom_1664561453063{background-color: #ffffff !important;}&#8221;]<strong>Frontier Customers:<\/strong> Frontier provides customers with a free modem and charges $10 per month to rent a router. The cost is included in the advertised monthly rate, so it&#8217;s not an additional fee that can be removed by returning the router. Frontier adopted these policy changes in response to a <a href=\"https:\/\/arstechnica.com\/tech-policy\/2020\/01\/us-finally-prohibits-isps-from-charging-for-routers-they-dont-provide\/\" target=\"_blank\" rel=\"noopener\">2020 FCC law<\/a> providing consumers the right to &#8220;accurate equipment charges.&#8221;[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=&#8221;15&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1456143366903{margin-top: 15px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1481507100228{padding-right: 35px !important;padding-left: 35px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;boxShadow&#8221;][vc_column_text]<strong>AT&amp;T Internet Customers:<\/strong> AT&amp;T no longer requires customers to use an AT&amp;T provided modem and does not charge an additional equipment fee for their modem and router rental.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1481507068152{padding-right: 35px !important;padding-left: 35px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;boxShadow&#8221;][vc_column_text]<strong>Mediacom Customers:<\/strong> Mediacom does allow customers to purchase their own modem and router, which allows customers to avoid rental fees. Most modems and routers are compatible with their service, according to Mediacom. For a list of compatible modems, <strong><a href=\"https:\/\/mediacomcable.com\/assets\/pdf\/legal\/Compatible-Retail-Modems-CRM03142022.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">visit this page<\/a><\/strong>.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_custom_heading text=&#8221;Buying Your Own Internet Router\/Modem&#8221; font_container=&#8221;tag:h2|font_size:24|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text] [\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text]People used to rent telephones from the phone company, something we might find a bit odd in the age of cellphones. Yet, it seems that the Internet industry is following the same path. Most consumers receive Internet from the phone company or the cable company, and most are still paying those companies to rent their modems and routers. Some companies allow customers to provide their own compatible modem in place of the rented modem, which helps reduce their monthly internet bills and can pay for itself in just a few months.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;What is a Modem?&#8221; font_container=&#8221;tag:h2|font_size:24|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text]A modem enables your computer, or any device plugged directly into the modem, to access the Internet.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; css=&#8221;.vc_custom_1475699797969{background-color: #0f4b91 !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;What is a Router?&#8221; font_container=&#8221;tag:h2|font_size:24|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text]A router enables your home to have Wi-Fi, meaning a computer or tablet in your home can access the Internet wirelessly. Since many consumers do not want to be plugged into a modem before sinking into their favorite chair to surf the Web, most consumers will need to buy a modem AND a router. (Tablets also require a router to connect, since tablets do not plug into modems.)[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; css=&#8221;.vc_custom_1475699807900{background-color: #0f4b91 !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;How Do I Buy a Modem and a Router?&#8221; font_container=&#8221;tag:h2|font_size:24|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text]Most Internet providers allow you to purchase your own modem and router separately, or a device that contains both\u2014it\u2019s up to you. Both options connect you to the Internet. Keep in mind that if you purchase a combined device, if one part breaks (i.e., the router or the modem) you will have to replace the entire system. Before purchasing your modem or router, you need to check with your Internet provider to view its \u201capproved\u201d modem\/router list.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; css=&#8221;.vc_custom_1475699807900{background-color: #0f4b91 !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Cable\/Internet Companies&#8221; font_container=&#8221;tag:h2|font_size:24|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;15&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1456143366903{margin-top: 15px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1481506966141{padding-right: 35px !important;padding-left: 35px !important;background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;boxShadow&#8221;][vc_column_text css=&#8221;.vc_custom_1664561397103{background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;]Xfinity Comcast Customers: You can purchase your own device and avoid the equipment fees. Check if your device is approved for Xfinity Internet service. A list of compatible modems is found at this website. Additional information can be found here.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1481506991085{padding-right: 35px !important;padding-left: 35px !important;background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;boxShadow&#8221;][vc_column_text css=&#8221;.vc_custom_1664561407678{background-color: #ffffff !important;}&#8221;]Charter Customers: Charter Spectrum customers are given a free modem when they sign up for Internet. Charter charges a monthly fee for this router. You can purchase your own router, however, and forego the fee. For information on compatible devices, visit this page.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1481507030907{padding-right: 35px !important;padding-left: 35px !important;background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;boxShadow&#8221;][vc_column_text css=&#8221;.vc_custom_1664561453063{background-color: #ffffff !important;}&#8221;]Frontier Customers: Frontier provides customers with a free modem and charges $10 per month to rent a router. The cost is included in the advertised monthly rate, so it&#8217;s not an additional fee that can be removed by returning the router. Frontier adopted these policy changes in response to a 2020 FCC law providing consumers the right to &#8220;accurate equipment charges.&#8221;[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=&#8221;15&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1456143366903{margin-top: [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1322","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/pages\/1322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/comments?post=1322"}],"version-history":[{"count":1,"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/pages\/1322\/revisions"}],"predecessor-version":[{"id":35645,"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/pages\/1322\/revisions\/35645"}],"wp:attachment":[{"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/media?parent=1322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}