{"id":134,"date":"2016-03-14T18:17:49","date_gmt":"2016-03-14T18:17:49","guid":{"rendered":"https:\/\/localhost\/btg\/?page_id=134"},"modified":"2025-01-21T12:55:51","modified_gmt":"2025-01-21T18:55:51","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.citizensutilityboard.org\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]

Contact Our Office<\/h4><\/p>\n

Citizens Utility Board (CUB)
\n309 W. Washington Street
\nSuite 800
\nChicago, IL 60606
\nPhone: 312-263-4282
\nToll-Free (in-state): 1-800-669-5556<\/p>\n

(Note: <\/strong>Normally CUB takes consumer calls\u00a0Monday through Friday<\/span>\u00a0from 9 a.m.-4 p.m.\u00a0CUB does not take walk-ins)<\/p>\n

<\/div>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=”yes”][vc_column][vc_column_text]

Contact Our Office<\/h4><\/p>\n

Citizens Utility Board (CUB)
\n309 W. Washington Street
\nSuite 800
\nChicago, IL 60606
\nPhone: 312-263-4282
\nToll-Free (in-state): 1-800-669-5556<\/p>\n

The online team is out for the holidays. Our office will re-open on Monday, January 6th<\/sup><\/span><\/strong>.<\/p>\n

NOTE: If this is an emergency requiring immediate attention, please call the Illinois Commerce Commission at 1-800-524-0795.<\/p>\n

(Note: <\/strong>Normally CUB takes consumer calls\u00a0Monday through Thursday<\/span>\u00a0from 9 a.m.-4 p.m.\u00a0CUB does not take walk-ins)<\/p>\n

<\/div>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion c_icon=”chevron” active_section=”6D” collapsible_all=”true”][vc_tta_section title=”Utility Complaints” tab_id=”1a”][vc_column_text]Have a question or complaint about your utility company? Please consult our Frequently Asked Questions<\/a><\/strong> page. If your question is still unanswered, use CUB’s\u00a0online complaint form<\/strong><\/a> to reach our consumer advocacy department.<\/p>\n

(Please Note:\u00a0<\/strong>CUB does not take walk-ins.)[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Request a Speaker” tab_id=”1b”][vc_column_text]Would you like to have a CUB representative speak to your group or staff a table at your community event? Please complete the event form<\/strong><\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Membership\/E-Mail Inquiry” tab_id=”1c”][vc_column_text]Do you have a question or concern about your membership status or the membership mailings\/emails you are receiving? Reach out to the membership team at: membership@citizensutilityboard.org<\/strong><\/a>. (Please include your full name and mailing address so we can locate your records.)[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces”][vc_column][vc_column_text]

<\/div>
<\/div>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text] Citizens Utility Board (CUB) 309 W. Washington Street Suite 800 Chicago, IL 60606 Phone: 312-263-4282 Toll-Free (in-state): 1-800-669-5556 (Note: Normally CUB takes consumer calls\u00a0Monday through Friday\u00a0from 9 a.m.-4 p.m.\u00a0CUB does not take walk-ins) [\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=”yes”][vc_column][vc_column_text] Citizens Utility Board (CUB) 309 W. Washington Street Suite 800 Chicago, IL 60606 Phone: 312-263-4282 Toll-Free (in-state): 1-800-669-5556 The online team is out for the holidays. Our office will re-open on Monday, January 6th. NOTE: If this is an emergency requiring immediate attention, please call the Illinois Commerce Commission at 1-800-524-0795. (Note: Normally CUB takes consumer calls\u00a0Monday through Thursday\u00a0from 9 a.m.-4 p.m.\u00a0CUB does not take walk-ins) [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion c_icon=”chevron” active_section=”6D” collapsible_all=”true”][vc_tta_section title=”Utility Complaints” tab_id=”1a”][vc_column_text]Have a question or complaint about your utility company? Please consult our Frequently Asked Questions page. If your question is still unanswered, use CUB’s\u00a0online complaint form to reach our consumer advocacy department. (Please Note:\u00a0CUB does not take walk-ins.)[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Request a Speaker” tab_id=”1b”][vc_column_text]Would you like to have a CUB representative speak to your group or staff a table at your community event? Please complete the event form.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Membership\/E-Mail Inquiry” tab_id=”1c”][vc_column_text]Do you have a question or concern about your membership status or the membership mailings\/emails you are receiving? Reach out to the membership team at: membership@citizensutilityboard.org. (Please include your full name and mailing address so we can locate your records.)[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces”][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-134","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/pages\/134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/comments?post=134"}],"version-history":[{"count":3,"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/pages\/134\/revisions"}],"predecessor-version":[{"id":42198,"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/pages\/134\/revisions\/42198"}],"wp:attachment":[{"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/media?parent=134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}