{"id":30445,"date":"2021-01-11T12:30:03","date_gmt":"2021-01-11T18:30:03","guid":{"rendered":"https:\/\/www.citizensutilityboard.org\/?page_id=30445"},"modified":"2025-01-21T13:01:12","modified_gmt":"2025-01-21T19:01:12","slug":"complaint-form-follow","status":"publish","type":"page","link":"https:\/\/www.citizensutilityboard.org\/complaint-form-follow\/","title":{"rendered":"Complaint form received"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_message]<\/p>\n<p style=\"text-align: center;\">Thank you!<\/p>\n<p style=\"text-align: center;\">Your case will be assigned to one of our consumer rights specialists and responded to within 15 business days.<\/p>\n<p>[\/vc_message][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_message]<strong><span style=\"color: #ff0000;\">Thank you for submitting your complaint or inquiry to the Citizens Utility Board (CUB).<\/span><\/strong><\/p>\n<p><strong><span style=\"color: #ff0000;\">The online team is out for the holidays. Your complaint will be assigned to a Consumer Rights Specialist on Monday, January 6th when the office re-opens. Responses will be provided in the order the submissions were received.<\/span><\/strong><\/p>\n<p><strong><span style=\"color: #ff0000;\">***NOTE: If this is an emergency requiring immediate attention, please call the Illinois Commerce Commission at 1-800-524-0795.<\/span><\/strong>[\/vc_message][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_message] Thank you! Your case will be assigned to one of our consumer rights specialists and responded to within 15 business days. [\/vc_message][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_message]Thank you for submitting your complaint or inquiry to the Citizens Utility Board (CUB). The online team is out for the holidays. Your complaint will be assigned to a Consumer Rights Specialist on Monday, January 6th when the office re-opens. Responses will be provided in the order the submissions were received. ***NOTE: If this is an emergency requiring immediate attention, please call the Illinois Commerce Commission at 1-800-524-0795.[\/vc_message][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-30445","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/pages\/30445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/comments?post=30445"}],"version-history":[{"count":3,"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/pages\/30445\/revisions"}],"predecessor-version":[{"id":42201,"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/pages\/30445\/revisions\/42201"}],"wp:attachment":[{"href":"https:\/\/www.citizensutilityboard.org\/wp-json\/wp\/v2\/media?parent=30445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}