{"id":43441,"date":"2025-08-11T15:33:05","date_gmt":"2025-08-11T20:33:05","guid":{"rendered":"https:\/\/www.citizensutilityboard.org\/?p=43441"},"modified":"2025-11-14T08:52:10","modified_gmt":"2025-11-14T14:52:10","slug":"grim-milestone-cub-review-of-state-data-finds-comed-ameren-residential-customers-have-lost-more-than-2-billion-to-alternative-power-suppliers-over-last-decade","status":"publish","type":"post","link":"https:\/\/www.citizensutilityboard.org\/blog\/2025\/08\/11\/grim-milestone-cub-review-of-state-data-finds-comed-ameren-residential-customers-have-lost-more-than-2-billion-to-alternative-power-suppliers-over-last-decade\/","title":{"rendered":"Grim milestone: CUB review of state data finds ComEd, Ameren residential customers have lost more than $2B to alternative power suppliers over last decade"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Commonwealth Edison and Ameren Illinois residential customers have lost a combined total of more than $258 million over the last year and more than $2 billion since 2015 to alternative electricity suppliers, <a href=\"https:\/\/www.citizensutilityboard.org\/wp-content\/uploads\/2025\/08\/20250821-Statewide-Electric-Supplier-Stats-Release.pdf\" target=\"_blank\" rel=\"noopener\"><strong>according to a CUB review of annual state reports<\/strong><\/a>. <\/span><\/p>\n<div id=\"attachment_43449\" style=\"width: 690px\" class=\"wp-caption alignright\"><a href=\"https:\/\/secure.everyaction.com\/5EKQchMgPkqTI_FebQgdrA2\"><img fetchpriority=\"high\" decoding=\"async\" aria-describedby=\"caption-attachment-43449\" class=\"wp-image-43449 size-large\" src=\"https:\/\/www.citizensutilityboard.org\/wp-content\/uploads\/2025\/08\/BewareofBadAltSupplierDeals-800x450.jpg\" alt=\"\" width=\"680\" height=\"383\" srcset=\"https:\/\/www.citizensutilityboard.org\/wp-content\/uploads\/2025\/08\/BewareofBadAltSupplierDeals-800x450.jpg 800w, https:\/\/www.citizensutilityboard.org\/wp-content\/uploads\/2025\/08\/BewareofBadAltSupplierDeals-300x169.jpg 300w, https:\/\/www.citizensutilityboard.org\/wp-content\/uploads\/2025\/08\/BewareofBadAltSupplierDeals-768x432.jpg 768w, https:\/\/www.citizensutilityboard.org\/wp-content\/uploads\/2025\/08\/BewareofBadAltSupplierDeals-958x539.jpg 958w, https:\/\/www.citizensutilityboard.org\/wp-content\/uploads\/2025\/08\/BewareofBadAltSupplierDeals.jpg 1200w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/a><p id=\"caption-attachment-43449\" class=\"wp-caption-text\"><em><strong>Click on the image to sign a petition urging state regulators to continue to combat misleading marketing and bad actors in the alternative supplier market.<\/strong><\/em><\/p><\/div>\n<p><span style=\"font-weight: 400;\">The watchdog called for state passage of additional consumer protections and warned residential consumers across Illinois to beware of rip-offs peddled by alternative suppliers door-to-door, via mail and over the phone.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;The numbers show that going with an alternative supplier can be a risky, financially painful gamble,\u201d CUB Executive Director Sarah Moskowitz said. \u201cThis is a buyer-beware market. There are more reliable ways to save money, including energy efficiency.&#8221;\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While ComEd and Ameren bill customers for delivering electricity over the power lines they own, under Illinois law, those customers can choose another company\u2014an alternative supplier&#8211;to supply the actual electricity. The Illinois Commerce Commission\u2019s Office of Retail Market Development (ORMD), which focuses on electricity competition, recently released its\u00a0<\/span><strong><a href=\"https:\/\/icc.illinois.gov\/icc-reports\/report\/AnnualReportOfficeOfRetailMarketDevelopment\" target=\"_blank\" rel=\"noopener\">2025 annual report<\/a><\/strong><span style=\"font-weight: 400;\">, covering June 1, 2024 through May 31, 2025. Some findings:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">As of May 2025, about 1.18 million Illinois households were with an alternative supplier\u2014about a 14 percent decrease from the year before. About 20 percent of ComEd residential customers are with an alternative supplier, and about 43 percent of Ameren customers.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">ComEd customers who were with an alternative supplier on average paid about 2.74 cents per kilowatt-hour (kWh) more, compared with ComEd\u2019s supply price. Ameren customers who were with an alternative supplier on average paid about 1.78 cents per kWh more, compared with Ameren\u2019s supply rate.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The highest alternative supplier rates the ICC found were a 39 cents per kWh variable rate (a rate that can change monthly) in ComEd territory, and a 29 cents per kWh variable rate in Ameren territory. Both prices were about four to six times the utility supply prices at the time.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the early days of competition\u20142011 to 2014\u2014Illinoisans often saved money with alternative suppliers, mainly because utilities were locked into higher-priced electricity contracts. But after those contracts ended, suppliers had a harder time beating utility prices, according to CUB\u2019s review of ORMD reports.\u00a0<\/span><\/li>\n<\/ul>\n<table style=\"width: 83.9027%; height: 691px;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 24.4813%; height: 24px;\"><\/td>\n<td style=\"width: 36.3762%; height: 24px;\"><strong>Total Losses, ComEd customers<\/strong><\/td>\n<td style=\"width: 94.3777%; height: 24px;\"><strong>Total Losses, Ameren customers\u00a0<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 56px;\">\n<td style=\"width: 24.4813%; height: 56px;\"><strong>June 2015-May 2016<\/strong><\/td>\n<td style=\"width: 36.3762%; height: 56px;\"><span style=\"font-weight: 400;\">$115.2 million <\/span><span style=\"color: #ff0000;\"><strong>(lost)<\/strong><\/span><\/td>\n<td style=\"width: 94.3777%; height: 56px;\"><span style=\"font-weight: 400;\">$10.6 million <\/span><span style=\"color: #ff0000;\"><b>(lost)<\/b><\/span><\/td>\n<\/tr>\n<tr style=\"height: 56px;\">\n<td style=\"width: 24.4813%; height: 56px;\"><strong>June 2016-May 2017<\/strong><\/td>\n<td style=\"width: 36.3762%; height: 56px;\"><span style=\"font-weight: 400;\">$152.1 million <\/span><span style=\"color: #ff0000;\"><strong>(lost)<\/strong><\/span><\/td>\n<td style=\"width: 94.3777%; height: 56px;\"><span style=\"font-weight: 400;\">$45.9 million <\/span><span style=\"color: #ff0000;\"><b>(lost)<\/b><\/span><\/td>\n<\/tr>\n<tr style=\"height: 56px;\">\n<td style=\"width: 24.4813%; height: 56px;\"><strong>June 2017-May 2018<\/strong><\/td>\n<td style=\"width: 36.3762%; height: 56px;\"><span style=\"font-weight: 400;\">$138.2 million <\/span><span style=\"color: #ff0000;\"><strong>(lost)<\/strong><\/span><\/td>\n<td style=\"width: 94.3777%; height: 56px;\"><span style=\"font-weight: 400;\">$89.3 million <\/span><span style=\"color: #ff0000;\"><b>(lost)<\/b><\/span><\/td>\n<\/tr>\n<tr style=\"height: 56px;\">\n<td style=\"width: 24.4813%; height: 56px;\"><strong>June 2018-May 2019\u00a0<\/strong><\/td>\n<td style=\"width: 36.3762%; height: 56px;\"><span style=\"font-weight: 400;\">$124.2 million <\/span><span style=\"color: #ff0000;\"><strong>(lost)<\/strong><\/span><\/td>\n<td style=\"width: 94.3777%; height: 56px;\"><span style=\"font-weight: 400;\">$121.9 million <\/span><span style=\"color: #ff0000;\"><b>(lost)<\/b><\/span><\/td>\n<\/tr>\n<tr style=\"height: 56px;\">\n<td style=\"width: 24.4813%; height: 56px;\"><strong>June 2019-May 2020<\/strong><\/td>\n<td style=\"width: 36.3762%; height: 56px;\"><span style=\"font-weight: 400;\">$144.5 million <\/span><span style=\"color: #ff0000;\"><strong>(lost)<\/strong><\/span><\/td>\n<td style=\"width: 94.3777%; height: 56px;\"><span style=\"font-weight: 400;\">$107.4 million <\/span><span style=\"color: #ff0000;\"><b>(lost)<\/b><\/span><\/td>\n<\/tr>\n<tr style=\"height: 56px;\">\n<td style=\"width: 24.4813%; height: 56px;\"><strong>June 2020-May 2021<\/strong><\/td>\n<td style=\"width: 36.3762%; height: 56px;\"><span style=\"font-weight: 400;\">$240.2 million <\/span><span style=\"color: #ff0000;\"><strong>(lost)<\/strong><\/span><\/td>\n<td style=\"width: 94.3777%; height: 56px;\"><span style=\"font-weight: 400;\">$167.2 million <\/span><span style=\"color: #ff0000;\"><b>(lost)<\/b><\/span><\/td>\n<\/tr>\n<tr style=\"height: 56px;\">\n<td style=\"width: 24.4813%; height: 56px;\"><strong>June 2021-May 2022<\/strong><\/td>\n<td style=\"width: 36.3762%; height: 56px;\"><span style=\"font-weight: 400;\">$112.2 million <\/span><span style=\"color: #ff0000;\"><strong>(lost)<\/strong><\/span><\/td>\n<td style=\"width: 94.3777%; height: 56px;\"><span style=\"font-weight: 400;\">$24.0 million <\/span><span style=\"color: #ff0000;\"><b>(lost)<\/b><\/span><\/td>\n<\/tr>\n<tr style=\"height: 56px;\">\n<td style=\"width: 24.4813%; height: 56px;\"><strong>June 2022-May 2023<\/strong><\/td>\n<td style=\"width: 36.3762%; height: 56px;\"><span style=\"font-weight: 400;\">$82.7 million <\/span><span style=\"color: #ff0000;\"><strong>(lost)<\/strong><\/span><\/td>\n<td style=\"width: 94.3777%; height: 56px;\"><span style=\"font-weight: 400;\">$66.3 million <\/span><span style=\"color: #339966;\"><b>(saved)<\/b><\/span><\/td>\n<\/tr>\n<tr style=\"height: 56px;\">\n<td style=\"width: 24.4813%; height: 56px;\"><strong>June 2023-May 2024<\/strong><\/td>\n<td style=\"width: 36.3762%; height: 56px;\"><span style=\"font-weight: 400;\">$175.7 million <\/span><span style=\"color: #ff0000;\"><strong>(lost)<\/strong><\/span><\/td>\n<td style=\"width: 94.3777%; height: 56px;\"><span style=\"font-weight: 400;\">$122.5 million <\/span><span style=\"color: #ff0000;\"><b>(lost)<\/b><\/span><\/td>\n<\/tr>\n<tr style=\"height: 56px;\">\n<td style=\"width: 24.4813%; height: 56px;\"><strong>June 2024-May 2025<\/strong><\/td>\n<td style=\"width: 36.3762%; height: 56px;\"><span style=\"font-weight: 400;\">$171.6 million <\/span><span style=\"color: #ff0000;\"><strong>(lost)<\/strong><\/span><\/td>\n<td style=\"width: 94.3777%; height: 56px;\"><span style=\"font-weight: 400;\">$86.6 million <\/span><span style=\"color: #ff0000;\"><b>(lost)<\/b><\/span><\/td>\n<\/tr>\n<tr style=\"height: 56px;\">\n<td style=\"width: 24.4813%; height: 56px;\"><strong>Totals:<\/strong><\/td>\n<td style=\"width: 36.3762%; height: 56px;\"><strong>$1.46 billion <span style=\"color: #ff0000;\">(lost)<\/span><\/strong><\/td>\n<td style=\"width: 94.3777%; height: 56px;\"><strong>$709.1 million <span style=\"color: #ff0000;\">(lost)<\/span><\/strong><\/td>\n<\/tr>\n<tr style=\"height: 56px;\">\n<td style=\"width: 24.4813%; height: 56px;\"><strong>Grand Total:<\/strong><\/td>\n<td style=\"width: 130.754%; height: 56px;\" colspan=\"2\">\n<p style=\"text-align: center;\"><strong>$2.17 billion <span style=\"color: #ff0000;\">(lost)<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">Illinois passed landmark consumer protections in 2019, with the Home Energy Affordability and Transparency (HEAT) Act. But now CUB calls on Illinois legislators to build off the HEAT Act and pass additional common-sense reforms in <a href=\"https:\/\/secure.everyaction.com\/xtf2ws0RykiqOVz6g9g4Nw2\" target=\"_blank\" rel=\"noopener\"><strong>House Bill 1284<\/strong><\/a>. The bill would require a customer signature if a supplier wants to increase an offer\u2019s rate at the time of renewal. It also would prohibit sales representatives from being paid on commission, thus protecting consumers from high-pressure sales tactics and protecting the sales rep from substandard wages. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">CUB offers tips on how consumers can protect themselves from supplier rip-offs:\u00a0 \u00a0<\/span><\/p>\n<ul>\n<li><strong>Check the \u201cSupply\u201d section of your bill to see if you\u2019re with an alternative supplier.<\/strong><span style=\"font-weight: 400;\"> Some customers have told CUB they didn\u2019t realize they were with an alternative supplier until their bills skyrocketed. Even if you\u2019re with another supplier, you still receive a utility bill because your utility will deliver the power to your home. If you\u2019re with an alternative supplier, that company will be listed on the \u201cSupply\u201d section of your electric bill. If another company is listed there, see how its rate compares with your <\/span><strong><a href=\"https:\/\/www.citizensutilityboard.org\/electric\/\">utility\u2019s supply price<\/a>. <\/strong><span style=\"font-weight: 400;\"><strong>Note:<\/strong> Alternative suppliers are impacted by the same market conditions that are causing ComEd and Ameren supply prices to increase this summer. It\u2019s likely the utility\u2019s supply price is your best bet.\u00a0<\/span>\n<ul>\n<li><span style=\"font-weight: 400;\">Ameren\u2019s price is <\/span><strong>12.18 cents per kWh<\/strong><span style=\"font-weight: 400;\"> from June through September. The non-summer supply rate has yet to be finalized, but <\/span><strong>Ameren estimates the price will decrease to roughly 8 cents to 9 cents per kWh on Oct. 1.\u00a0\u00a0<\/strong><\/li>\n<li><span style=\"font-weight: 400;\">ComEd\u2019s price is <\/span><strong>10.028 cents per kWh<\/strong><span style=\"font-weight: 400;\"> from June through September. A new, non-summer supply rate, which has yet to be announced, will take effect Oct. 1, but it is expected to be elevated.\u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong>If you\u2019re on a\u00a0<a href=\"https:\/\/www.citizensutilityboard.org\/electric_municipalaggregation\/\" target=\"_blank\" rel=\"noopener\">\u201cmunicipal aggregation\u201d<\/a>\u00a0community power deal, confirm the price, how it compares with the utility\u2019s supply rate, and for how long the contract is.<\/strong><span style=\"font-weight: 400;\"> Your community may have negotiated a lower rate than the utility\u2019s supply price, but don\u2019t assume that.\u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><strong>Be wary about giving your bill or your account number to just anybody.<\/strong><span style=\"font-weight: 400;\">\u00a0An unethical sales representative who sees your bill can get your account number and sign you up for an offer without your permission. <\/span><span style=\"font-weight: 400;\">There\u2019s no need to sign up at your doorstep\u2014high-pressure sales tactics are a red flag. \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><strong>Confirm if the alternative supplier offer is an introductory rate that ends after a short period.<\/strong> <span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><strong>Read the fine print.<\/strong> <span style=\"font-weight: 400;\">Look for hidden fees\u2013the report found some supplier offers charging fees ranging from 50 cents per day to $30 per month. Also, if an offer has a low fixed rate, check if the fine print has a \u201cforce majeure\u201d provision that allows the company to change the rate during certain market conditions.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><strong>If you are on a bad deal, you should be able to leave it without paying an \u201cexit fee,\u201d under Illinois law.<\/strong><span style=\"font-weight: 400;\"> Switching can take up to two months.\u00a0<\/span><\/li>\n<li><strong>Beware of high-priced \u201cgreen plans.\u201d<\/strong> Some customers may be willing to pay more for a <a href=\"https:\/\/www.citizensutilityboard.org\/renewable-energy-certificates-recs\/\"><b>renewable energy-based plan<\/b><\/a>. But such plans don\u2019t guarantee 1) that clean energy is being pumped into your home and 2) that it\u2019s supporting new clean energy in Illinois. You don\u2019t have to pay more for electricity to help the planet. Other options help the planet\u2013and save money. (See below.)<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Some examples of options that offer more reliable ways to reduce your power bills, without switching suppliers:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><a href=\"https:\/\/www.citizensutilityboard.org\/clean-energy\/\">Energy efficiency<\/a>.<\/strong><span style=\"font-weight: 400;\"> ComEd and Ameren offer no- and low-cost programs to help cut costs.\u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><a href=\"https:\/\/www.citizensutilityboard.org\/electric_peaktimesavings\/\">ComEd Peak Time Savings<\/a> or <a href=\"https:\/\/www.citizensutilityboard.org\/electric_amerenpeaktime\/\">Ameren Peak Time Rewards<\/a>.<\/strong><span style=\"font-weight: 400;\"> These programs give you a bill credit if you\u2019re able to reduce your energy usage for a limited number of hours on certain days (typically hot summer afternoons) when electricity demand is highest. Demand-response programs like these give you incentives to reduce energy usage when demand is at its peak\u2014that helps lower overall energy prices. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><a href=\"https:\/\/www.citizensutilityboard.org\/solar-in-the-community\/\">Community Solar.<\/a><\/strong>\u00a0Community Solar offers the benefits of solar (lower bills) without having to install panels on your property. Get more information at <strong><a href=\"https:\/\/www.citizensutilityboard.org\/solar-in-the-community\/\">SolarInTheCommunity.com<\/a>.<\/strong><\/li>\n<\/ul>\n<p><a href=\"https:\/\/secure.everyaction.com\/5EKQchMgPkqTI_FebQgdrA2\"><strong>Please sign a CUB petition urging<\/strong> <\/a>state regulators to continue to crack down on bad actors in the alternative supplier market.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Commonwealth Edison and Ameren Illinois residential customers have lost a combined total of more than $258 million over the last year and more than $2 billion since 2015 to alternative electricity suppliers, according to a CUB review of annual state reports. The watchdog called for state passage of additional consumer protections and warned residential consumers across Illinois to beware of rip-offs peddled by alternative suppliers door-to-door, via mail and over the phone. &#8220;The numbers show that going with an alternative supplier can be a risky, financially painful gamble,\u201d CUB Executive Director Sarah Moskowitz said. \u201cThis is a buyer-beware market. There are more reliable ways to save money, including energy efficiency.&#8221;\u00a0 While ComEd and Ameren bill customers for delivering electricity over the power lines they own, under Illinois law, those customers can choose another company\u2014an alternative supplier&#8211;to supply the actual electricity. The Illinois Commerce Commission\u2019s Office of Retail Market Development (ORMD), which focuses on electricity competition, recently released its\u00a02025 annual report, covering June 1, 2024 through May 31, 2025. Some findings: As of May 2025, about 1.18 million Illinois households were with an alternative supplier\u2014about a 14 percent decrease from the year before. About 20 percent of ComEd residential customers are with an alternative supplier, and about 43 percent of Ameren customers. ComEd customers who were with an alternative supplier on average paid about 2.74 cents per kilowatt-hour (kWh) more, compared with ComEd\u2019s supply price. Ameren customers who were with an alternative supplier on average paid about 1.78 cents per kWh more, compared with Ameren\u2019s supply rate.\u00a0 The highest alternative supplier rates the ICC found were a 39 cents per kWh variable rate (a rate that can change monthly) in ComEd territory, and a 29 cents per kWh variable rate in Ameren territory. Both prices were about four to six times the utility supply prices at the time.\u00a0 In the early days of competition\u20142011 to 2014\u2014Illinoisans often saved money with alternative suppliers, mainly because utilities were locked into higher-priced electricity contracts. But after those contracts ended, suppliers had a harder time beating utility prices, according to CUB\u2019s review of ORMD reports.\u00a0 Total Losses, ComEd customers Total Losses, Ameren customers\u00a0 June 2015-May 2016 $115.2 million (lost) $10.6 million (lost) June 2016-May 2017 $152.1 million (lost) $45.9 million (lost) June 2017-May 2018 $138.2 million (lost) $89.3 million (lost) June 2018-May 2019\u00a0 $124.2 million (lost) $121.9 million (lost) June 2019-May 2020 $144.5 million (lost) $107.4 million (lost) June 2020-May 2021 $240.2 million (lost) $167.2 million (lost) June 2021-May 2022 $112.2 million (lost) $24.0 million (lost) June 2022-May 2023 $82.7 million (lost) $66.3 million (saved) June 2023-May 2024 $175.7 million (lost) $122.5 million (lost) June 2024-May 2025 $171.6 million (lost) $86.6 million (lost) Totals: $1.46 billion (lost) $709.1 million (lost) Grand Total: $2.17 billion (lost) Illinois passed landmark consumer protections in 2019, with the Home Energy Affordability and Transparency (HEAT) Act. But now CUB calls on Illinois legislators to build off the HEAT Act and pass additional common-sense reforms in House Bill 1284. The bill would require a customer signature if a supplier wants to increase an offer\u2019s rate at the time of renewal. 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