{"version":"1.0","provider_name":"Citizens Utility Board","provider_url":"https:\/\/www.citizensutilityboard.org","title":"Welcome to CUB Help Center | Citizens Utility Board","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"K9a9ptfN6p\"><a href=\"https:\/\/www.citizensutilityboard.org\/welcome-cubs-help-center\/\">Welcome to CUB Help Center<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.citizensutilityboard.org\/welcome-cubs-help-center\/embed\/#?secret=K9a9ptfN6p\" width=\"600\" height=\"338\" title=\"&#8220;Welcome to CUB Help Center&#8221; &#8212; Citizens Utility Board\" data-secret=\"K9a9ptfN6p\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","description":"[vc_row][vc_column][vc_custom_heading text=&#8221;CUB Help Center&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Volatile Electricity Prices&#8221; font_container=&#8221;tag:h2|font_size:24|text_align:left|color:%23e24444&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]Electricity prices for ComEd and Ameren spiked over the summer. Ameren&#8217;s price has dropped significantly, as of Oct. 1. ComEd&#8217;s price is still elevated. ComEd: 9.689\u00a2\/kilowatt-hour (kWh) October 2025 through May 2026 This rate includes the supply price and a transmission charge. ComEd estimates the spike will increase bills by an average of 10-15%, or about $10.60 a month. (Note: This is an estimated average for June 2025 through May 2026. The impact can be much higher, depending on your usage.) Ameren: 8.402\u00a2\/kWh for up to 800 kWh of usage; 7.483\u00a2\/kWh for usage beyond 800 kWh October 2025 through May 2026 This rate includes the supply price, a transmission charge and a \u201csupply cost adjustment.\u201d The 8.402\u00a2\/kWh price above is 31 percent below the summer price.\u00a0 The prices impact the supply section of bills, which makes up about a half to two-thirds of total bills. ComEd and Ameren don&#8217;t profit off supply\u2014they pass those costs onto customers with no markup. Read why the ComEd and Ameren prices have been so volatile this year.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_tour color=&#8221;sky&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;Why is this happening?&#8221; tab_id=&#8221;1744316808463-900554cf-919b&#8221;][vc_column_text]The price for reserve power\u2014called \u201ccapacity\u201d\u2014can be volatile. Increased demand sparked by data center growth is a factor, as is poor policy undertaken by the regional power grid operators\u2014PJM Interconnection in ComEd territory and MISO in Ameren territory.\u00a0 CUB has been so concerned about increased bills and other consequences of bad policies from the grid operators that the consumer group launched its Consumers for A Better Grid campaign to push for ongoing reforms. [\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How is CEJA helping?&#8221; tab_id=&#8221;1744316811818-8e7b0987-6f5a&#8221;][vc_column_text]A provision that CUB advocated for in the 2021 Climate and Equitable Jobs Act (CEJA) will protect ComEd customers from part of the price spike. CEJA created a line item on ComEd bills called the Carbon Free Energy Resource Adjustment (CFERA) to subsidize the energy produced by Illinois nuclear power plants. But this charge becomes a bill credit to protect customers when energy prices go above a certain level. Ameren chose not to have this charge\/credit on electric bills.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Financial Resources&#8221; tab_id=&#8221;1631808824595-221d5d8c-1898&#8243;][vc_column_text]Financial Resources Check out these programs, which offer financial assistance to eligible customers. Electricity ComEd Smart Assistance Manager (SAM) and ComEd Payment Assistance Ameren Payment Assistance Read about a state-run program that makes solar more accessible for income-eligible residents. Also, see CUB&#8217;s Guide to this program. Gas Share the Warmth (Peoples Gas) Share the Warmth (North Shore Gas) Nicor Gas Sharing Program Ameren Payment Assistance Other sources FindHelp.org can help you locate a wide range of assistance programs based on your Zip Code.\u00a0 Visit Keep Warm Illinois and Keep Cool Illinois for state-level utility bill resources. Charities, such as the Salvation Army\u00a0 and\u00a0Catholic Charities; your municipality; and religious institutions may offer assistance for utility bills.\u00a0 Ask family and friends if they know of organizations providing assistance.\u00a0 See the Illinois Commerce Commission&#8217;s\u00a0Consumer Assistance on Public Utility Service Services resource. Note:\u00a0CUB does not offer financial assistance and does not have an affiliation with or oversight of any of the above-mentioned programs. Please contact those programs directly.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Disconnection Rights&#8221; tab_id=&#8221;1631890320110-6385538d-6d59&#8243;][vc_column_text]Disconnection Rights If you receive a [&hellip;]","thumbnail_url":"https:\/\/www.citizensutilityboard.org\/wp-content\/uploads\/2017\/03\/CUB_IL_LogoBadgeRGBAdminLogo.png","thumbnail_width":254,"thumbnail_height":254}