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Cable/Telecom

Paid TV fails the lie detector test

Ever gotten the bait and switch from your cable company? Nowadays the best strategy to keep your TV and Internet bill low appears to be calling every few months to negotiate. CUB believes consumers should have the option of paying only for the channels they watch. If you agree, take…...

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CUB’s Consumer Advocacy Team: Meet the CUB crew fighting for you!

Each year, CUB’s Consumer Advocacy Department handles nearly 10,000 calls, emails and letters from Illinoisans with questions or complaints about utility service. The team has saved individuals thousands of dollars by identifying errors on electric, gas and phone bills. Consumer Advocacy Director Sandra Marcelin-Reme said a lot of problems stem from…...

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Demand better from Big Cable!

It’s easy to get frustrated scrolling through your cable TV lineup. First, there’s probably nothing on. Second, you’re likely paying good money for all of that nothing. A CUB survey on cable TV indicates more than 78 percent of consumers are frustrated with their cable provider—mostly because of pricing. Another 90 percent…...

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Is cable a waste of money, or not?

A new survey by CouponCabin.com indicates 45 percent of consumers think paying for cable TV is a waste of money. But here’s the kicker: 81 percent of us pay for it anyway. What do those numbers say? We don’t seem to mind paying for the programs and channels we actually…...

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