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Consumer Alert: Natural gas prices to soar in April

Several major Illinois utilities are increasing their natural gas prices by about 40 percent to 69 percent on April 1, a lingering effect of February’s volatile winter weather that crippled the nation’s gas supply and caused massive blackouts in Texas. Last month, dangerously low temperatures and up to a foot of snow prompted Illinois Gov.…...

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CUB urges Illinois consumers to contact their utilities to access consumer protections

The Citizens Utility Board is urging Illinois consumers to contact their utility companies immediately to take advantage of consumer protections available to them due to the pandemic. A state moratorium on shutoffs expires on April 1, so it is vital that people who are struggling to afford their bills get in…...

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CUB reacts to $230 million Nicor rate-hike request

This is a statement by CUB on Nicor’s rate-hike request: In the same year Nicor Gas won a $93.5 million rate hike, it’s now asking for a brand new $230 million increase. This is the largest natural gas rate-hike request CUB has seen in 35 years of fighting for Illinois…...

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Nicor disconnects service over 9-year-old balance

Ashley went 10 days without gas after Nicor charged her for a $1,200 balance from where she lived in 2009. That year, Ashley was forced to leave her Rockford home when the city condemned it. The house was boarded up and left unlivable. After the house was restored, a resident…...

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Update: Illinois utilities sharing $350 million in tax savings with customers

CUB’s legal team and other consumer advocates were busy in the first few months of the year working to make sure Illinois utilities rightfully shared their newfound tax savings with customers. As a result, customers will see $350 million in lower rates. Due to legislation passed in Washington late last…...

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From the Desk of David Kolata: CUB Executive Director’s New Year Report

This report is a thanks and tribute to CUB’s supporters. You are working for a better Illinois, and I’m grateful to you. I know it’s easy to get discouraged these days, but remember that you are part of an Illinois success story. Together, here’s what we accomplished in 2017: Legal/Policy:…...

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Some good news for ComEd customers this October

      In October, ComEd customers will receive a one-time refund totaling about $80 million. Here’s what you should know: The per-kilowatt-hour credit, labeled the “energy efficiency credit,” works out to nearly $14 for the average ComEd residential customer. The credit is the result of a refund requested by ComEd…...

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Money-saving programs worth bragging about

Thanks to efficiency programs offered by Illinois’ major utilities, saving energy—and money— is easier than ever before. CUB chose seven of its favorite energy efficiency programs from across Illinois. (See them below in no particular order.) Lighting Discounts Under ComEd’s Energy Efficiency program, you can receive instant in-store discounts on select ENERGY STAR…...

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How does this winter heating season compare to the past?

Despite this sudden burst of winter weather in March, we finally can see the light at the end of the tunnel. So how did natural gas prices for this heating season (November- March) compare with last winter? The largest average increase in the Purchased Gas Adjustment (PGA) from last year…...

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Nicor wants a $208.5 million rate hike

BREAKING: Nicor Gas has filed for a $208.5 million rate hike. In a statement CUB said: Nicor Gas’ parent, Southern Company, made more than $2 billion in profits in 2016, so if the gas utility wants an increase it will have to prove that it needs one. CUB will give Nicor’s…...

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