Thanks to a provision in the Climate and Equitable Jobs Act (CEJA), ComEd customers have begun to see a credit averaging about $18 a month on their summer bills. The credits are expected to total $1 billion over the next 12 months, and give some relief for consumers who are…...
Need to call your utility? Here’s a list of utility hotlines
Your utility bills will always list a number you can call if you need to reach the company that provides you with service. But if you don’t have your bill handy, CUB compiled a list. Utility hotlines ComEd: Residential: 1-800-EDISON-1 (1-800-334-7661) Spanish: 1-800-95-LUCES (1-800-955-8237) Business: 1-877-4-COMED-1 (1-877-426-6331) Emergencies: 1-800-334-7661 Payment arrangements and credit issues; 1-800-334-7661…...
Consumer advocates secure utility protections after hard winter
Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...
Crain’s Chicago Business: City of Chicago, Illinois AG call for far higher ComEd bribery rebate
The Illinois attorney general’s office and the city of Chicago yesterday urged the Illinois Commerce Commission to more than double the refund Commonwealth Edison should make to ratepayers over its admitted bribery scheme. In testimony filed with the ICC, the state’s chief consumer advocate, the city and the Citizens Utility…...
Consumer-friendly features to know on ComEd’s website
If you’re a ComEd customer, registering for online access with your utility has its benefits—you can easily make payments, update your contact information, access account information, view your current and previous bills and review your usage history. To sign up for ComEd online access, visit this webpage. You’ll most likely…...
General Assembly passes historic energy bill: Now begins the hard work of implementation
The General Assembly has passed landmark energy legislation that consumer and environmental advocates have worked for years to achieve. The Climate and Equitable Jobs Act puts Illinois on a path to 100 percent clean energy while implementing the strongest utility ethics reforms and energy efficiency provisions in state history. And…...
State: Illinois electric customers overpaid by $431 million with alternative suppliers
Illinois consumers who buy their electricity from alternative suppliers collectively paid $431 million more in the last year than they would have by sticking with their utility, according to a new report from the Illinois Commerce Commission’s Office of Retail Market Development. From May 31, 2020 through May 31, 2021,…...
