AT&T has been mailing letters to customers announcing that it is ending “AT&T Residential Local Service,” its traditional copper landline service, a.k.a. plain old telephone service. Here’s our Q&A on what’s happening: What do the letters mean? For over a decade, the telecom giant has been making moves to phase…...
Bring Back Consumer Choice Plans: Support HB 3689
As part of CUB’s 2023 legislative agenda, the watchdog is working on House Bill 3689 to require AT&T once again to offer the Consumer’s Choice plans as an affordable landline option to consumers. The bill, sponsored by state Rep. Michelle Mussman, needs your support. Sign CUB’s HB 3689 petition to…...
Tell AT&T, Comcast to do something about robocalls
Did you know in 2018, people in the United States got hit with a record 47.8 billion robocalls? That’s about 147 calls per person. That’s ridiculous. And Illinois is one of the hardest hit states in the country–in December alone we received 168 million automated calls. Some robocalls are good–like…...
Time to tell AT&T: NO
AT&T Update: The phone company has mailed a letter that has some low-income seniors worried. That’s why we need you to take action. AT&T is ending a federal “Lifeline” discount that for years has helped some of its most vulnerable low-income customers afford traditional landline phone service. (It appears on qualifying bills as…...
Tell Your Senators: Don’t Back Down on Net Neutrality!
UPDATE: The U.S. Senate voted 52-47 to restore net neutrality – an important victory, but now net neutrality faces an even tougher battle in the House. Tell your Representative to stand up for net neutrality! The clock is ticking for net neutrality, the federal rules that preserve free and open access…...
